Keep in mind the analog has a rectangle shape. The most common failure mode results in the heater ONLY working in the 500W position; you could try this. . Once you get it dialed in, it will keep you toasty. ? heat Gas on green light yes electric heater elements 1kw &2kw on yes Help. This thread solved my problem. It works perfectly on gas and all the operations on the control panel appear normal, even the pump is showing as working, except there is no heat nor hot water. I can't imagine why except to possibly add unknown variables. What is that chord for? I know this is off topic but I hesitate to embarrass myself to the entire forum with a new thread... My Alde 3020 came wired with an unplugged three prong chord and a double outlet under the bed. manual and stated the Cabin Heat should be on when the Hot Water cabin heat is not working ? documentation for him to forward to the factory. The concepts will be the same for other electric ovens.This is a super easy repair that requires a screwdriver and maybe some pliers. Have checked RCB yes on have checked fuses yes thermostat on. Would winterizing be a problem for the heater? When in the service menu you will want to scroll 1 page down and you should see "Glycol Temperature" and "Water Temperature”, A healthy Alde will have a Water temperature between 110-130 on regular Hot water mode, and between 140-160 degrees on BOOST mode.The glycol temperature should be around 165-175 degrees.”. The anti-freeze was bled from the system before we took delivery, but it hasn’t worked since. . . this and got mixed responses. issue and not winterized care to document?Maybe control panel As far is it not working on electricity - could you check to make sure you have had your. I’ll plug it in today and let you know if I get toast, with or without hot water turned on. a lower glycol temperature (no need to heat water) which causes the Is your ceramic hob not working? If the desired temperature is set ≈41 °F below ambient on the digital control panel, the central heating will cut out— the heating fluid will not be circulated to the convectors and the living space will not be warmed. I want to make sure you understand the significance of this. About every time we think we have it set, we either have a cool shower or can't seem to cool it enough at night to sleep. Hey Verna,  Glad you are lovin the 400. . wedge empty when only on electric power causes the Alde to demand/set control is set to Off (wedge empty). 3020 definitely NOT working. It begs the question; Why was it unplugged on delivery? Tel: +44 (0)1933 677765 E-mail: info@alde.co.uk . Sorry if this has been covered already. wedge empty. And my water and glycol temps were within the acceptable ranges, so Creed agreed they were fine. For more information on your central heating system, be sure to read this article by The Energy Saving Trust. The leading suppliers of motorhome heating systems are Truma and Alde (although the new Whale space heater is beginning to gain fans). I'll just have to get over it! Having an electric hob not working can be very frustrating. SOLUTION: To check this issue, you will need to test the continuity of the heating element. Move it to the middle setting, turn off the propane, and the Alde started giving me heat on electric! WARM/HOT – This means your reversing valve may not be configured or wired properly. Contact Support at 1-855-733-5465 to find a pro-installer in your area. A 'plug' icon should show in the top right corner of the Alde control unit, showing that the electric supply is connected. However, it must be remembered the van needs to be warmed through thoroughly, not just the air, before the heating … . Unplug the electric blanket from the electrical outlet, and then plug it back in to see if this remedies the problem. If anyone wants an analog, I have one and will ship for free. If you wake up in the middle of the night and the electric blanket is not heating, it is probably due to an automatic shutoff feature. Are there any fuses for the different kw settings operated by the switch and if so where are they? you cannot turn it off as the water is heated by the glycol. All this to include how and what to make the various settings in the Alde control panel, How to properly set the thermostat etc. While we love the Alde, I really would like to see Alde and or NU Camp to come up with a good guide on operating it. Alde Model 3010/3020 Spencer has or what Control Printed Circuit To be 100% sure your wiring is in good shape, do resistance testing on the heating cable as you install it. As much as the analog controls gave people fits back in those earlier, 2016 Outback.....North East N.C...... Former 2012 Silver Shadow. Topic: Alde heating not working on electricity Message posted by Mrs. Bonce 24/2/2018 at 7:07am Outfit: Shogun and Coachman VIP 575 Location: Luton (no jokes please) Joined: 05/6/2006 View Profile Reply Quote Mrs. Bonce. I'd start there. Not to fret, electric fireplaces are fairly straightforward devices and there’s probably a logical reason the heat or flames may not be working. If your electric oven is not heating, check the heating element. The WHY of having to "turn on" the DHW makes no sense. Other (MuttonChops thoughts, not Spencer)NuCamp's comment that the Atwood Water heater not working on electric PLEASE HELP!! Find out what the 5 main causes are for an electric hob not working properly and discover some simple solutions to fix the problem. . Fantastic! Perhaps setting Hot Water . (3) Service Panel showing system Agree more factory instructions on how different Panel Setting interact would be helpful. Forum Posts: 10983. To get to this Temperature reading you will want to press the Key/Settings icon at the bottom right corner of the screen and then scroll 2-3 pages up and you will find a icon that says "Service" and then select that icon. When I tried the 1K setting, I checked it in the morning and the glycol temperature was a blistering 31°. Hi we have a alde system and have had no problems. . cabin air to warm more slowly and we users 'feel' that means the Heating systems, Tools & miscellaneous Electric heater Art. If you have electric underfloor heating that is either not working or is ineffective we have listed some useful guidance below. stated this could be a software bug and we should provide . I can find YouTube stuff but any mention of fuses seem to relate to a different boiler (3010 and 3020) Any ideas? Since the Alde Compact is a combi boiler, it heats both central heating fluid and hot water simultaneously. We are in a 59 plate Rapido 7090F on a Ducato base and the water heater and space heater isn’t working on the electric. While we love the Alde, I really would like to see Alde and or NU Camp to come up with a good guide on operating it. The Alde hydronic heating system in the Cirrus also works on 110-volt electric. Everything installed and working as it should, there is no good reason why the electric heating should not work very well and keep an even temperature to suit your needs. However, there is a chance that the reason your central heating is not working is something relatively simple that you can fix yourself. Learn how with this video and give it a shot. Or must the setting remain at 1? However, do not know which Problem with the heating element. There are 2 separate electric elements and I believe the analog Alde control allowed you to rotate the elements. This is to prevent overheating and a potential fire. Here are some typical problems and solutions to check if your unit isn’t working properly. Powered by LPG and/or 230 V electricity, it is the perfect heating system for your motorhome or caravan. In fact, that same Alde everywhere and consistent warmth works just as well on 110-volt electric as propane. The Alde 3020 Compact HE combi boiler gives you luxurious heating that is clean and economical, with unrivalled silent, high performance, reliability, and comfort. . As long as the Adle has water in the boiler there will be hot water, Will this impede the Alde's ability to heat the cabin or maintain the necessary Glycol temperature? . This is from my 3010 manual - “when you have selected more hot water the circulation pump stops.” May be the same in the 3020. ? Hot water empty wedge, hot water off, is meaningless does make sense. Just half or full. I am currently touring, but my Alde 3010 is not working on electric! Buy a new element on Amazon:Amazon USA: https://amzn.to/2RCq6vRAmazon Canada: https://amzn.to/2SG1nUNAmazon UK: https://amzn.to/2Ay4F5x(affiliate links)This video is specifically fora Maytag Gemini electric oven (double oven) model #####. The Alde operates via 12 v, so even on LPG, you will be using battery power. I’m a happy and warm camper! Whether electric on or off, gas off, can't make the water wedge go empty. It's not the CB or RCD that trips, it is just electric heating part of the Alde that switches off. Which could be why Spencer also . The boiler is an Alde Compact 3000. That is 5° colder than when I set the heater the night before. I've already winterized (water drained) as it's getting quite cold here in AZ. Hmm.. As far is it not working on electricity - could you check to make sure you have had your Hot Water setting in the middle selection? The harness is reasonably accessible in the 320, as it mostly runs under the driver's side bench. The heating and hot water systems still seem to work OK on gas and the circulating pump still works. Please help!! To troubleshoot an electric furnace, start with the obvious and move to the complex components. If it's not turning glowing red-hot, it may need to be replaced and is easy to do yourself. Using the Alde Control Panel to operate the system: 1. When we changed our van to one with the Alde heating/water system, this is what we found: a) The van seemed to take longer to heat up, but this was deceptive, as the whole fabric was warming, not just the air as it was with the Truma fire and blown air system. Good diagram and info. (2) Main panel showing a high cabin set temperature I'm very leery of hitting the + button for hot water without any water in the trailer. It works fine on gas. elements did not turn off . Always check the circuit breaker type and rating you need for your electric in-floor heating system. No hot water on first setting on electric heating (as per pic). As standard, the Alde 3010 came with an antifreeze rated with a 2 years replacement schedule. The wiring harnesses are different as I had to change to the newer one with more leads to change from analog to digital display on my 2014, Thank you all for the info--bummer that the wiring harnesses are different and it can't be just a simple switch out of the control panel,  oh well, progress. But that’s not the case. . Another thing you can check is the Water and Glycol Boiler fluid temperature on the Alde Panel to make sure it is working - you will want to try it about 30min after … time to really try electric for the Alde heat and hot water. I don’t think we have that choice with the digital display. I don’t think the Alde cares. I should mention that the heater makes hot water just fine without it plugged in. and status of glycol pump. no: 2772901 Electrical heating cartridge in stainless steel with 230 V circulation pump. This is the max power only, the Alde Compact boilers can still be set to 1 or 2 kW electric heating at the touch of a button, if 230 V mains supply is a concern. So no... while a good thought, it certainly isn't true in my case. . Your best bet might be to just contact nuCamp and get their advice for making the switch. Press the 'On' switch to … (It seems as if it is not working because at 500W it takes a long time before you feel any heat at all, but once the 'van is up to temperature -perhaps on gas- 500W should be ample to maintain temperature.) work just fine without plugging it in. You may be able to get your central heating firing up again with the following tips. Default settings on Alde are 120V AC "On" and Propane "On". What I'm confused about is that I'm under the impression that I (we) should be able to get heat without water. The glycol pump can run on either 12V or 120V--it switches automatically depending on the availability of 120V. I always thought the slider control panel was sooo much easier to understand. Electric Furnace Troubleshooting. If your electric oven is not heating, check the heating element. 01 - Surface Element Board. That’s not very likely, but it’s not impossible. Both systems can work off electricity, gas or a mix of the two. You are getting Hot Water with the 3-prong unplugged because the ALDE is using the propane energy source. Again, I'd check with nuCamp. It looks like you're new here. Another thing you can check is the Water and Glycol Boiler fluid temperature on the Alde Panel to make sure it is working - you will want to try it about 30min after turning electricity only on and allowing it to fully heat up. Would some one with the Even if you do need to swap the harness they can probably set you up. Thank you all for the Alde tutorial! So is it an issue kicking up the boost to 2W on a standard 15 A residential receptacle? I have the 3010 in my '18 320S, but thought I would test as I had never done anything with the water wedge except boost it. For the ALDE to operate on 120VAC shore power source the 3-prong plug. Not working on either water or heating on either gas or electric have check to ensure mains power switch is on Yes. This effectively fools the Alde controller into thinking the memory fault log has been cleared. I contacted ALDE-USA about Switch on main Alde Water Heating isolator switch so that the Orange Neon on the switch is lit. All seems fine on other settings. temperatures. Truma’s blown-air system is fitted to most new ’vans on the market, although Alde’s wet central heating system is gaining in popularity. Sure enough, it is the same, but with a little added clarification. Will The surface element board has relays that regulate the power supply to the burners. So, I checked the screen for the hot water setting. All this to include how and what to make the various settings in the Alde control panel, How to properly set the thermostat etc. . Built-in transformer 230V > 12 V for power supply to the room thermostat. Verify the unit has power. . Control of room temperature and choice of power takes place via the room thermostat. 3. Common solutions for: KitchenAid Stove heating element not working. Initially, Spencer quoted the user COLD – This means your thermostat is cooling correctly, but the heating isn't working properly. At all till today. So I asked the question again system with Only Electric Heat Source (full 2kW) and Hot Water wedge Obviously it runs on at least two circuits that don’t seem to talk to each other. I was a reasonably smart person until I met my match in the Alde 3020! I'm guessing the added features of the didgital panel are control in the panel circuitry itself. A ceramic hob ring not working is a common problem for many people. Now, it would be great to say that any antifreeze glycol will be suitable for your Alde heating system. . You mentioned in your most recent post about testing and taking pics while not winterized. The Alde has been the item that has been the most challenge for us on our 400. would be a software bug according to Spencer. . Board revision his system uses. The Alde Heating System is made up of three cylindrical chambers: the center one contains a propane burner, the second one contains the glycol fluid and electric heat elements, and the last one contains the domestic water (see the figure to the left). Diamond Member. The main difference seems to be in the automation (the boost is temporary with digital control) and the confusing configuration that implies you can turn off the hot water while keeping the cabin heat on--an extra level of "control" that seems more intuitive but doesn't actually do anything. The problem being described certainly didn't make any reasonable sense. About every time we think we have it set, we either. Seems like Creed figured out a solution but Spencer didn't know there was a problem! I'm not surprised to hear Spencer's opinion that there may be a software glitch. The … Another thing you could try is to totally disconnect the power supply for 10 minutes by unplugging the EHU cable then remove the 20A fuse in the battery box. Therefore, the "hot water boost" in the digital panel is effectively the same as "hot water only" in the analog panel. Furthermore, the type of antifreeze glycol used in Alde heating systems has changed over the years. No ceramic heater needed, and it keeps the basement (and everything else in the camper) toasty warm. Last night, we left the heating fan on to warm the van up while we were out but when we came back the electric had tripped out. This has been a very informative thread and entertaining read. Pre-2013 (manufacture date), UK-spec boilers were limited to 2 kW electric heating, whilst Scandia-spec boilers had 3 kW. The old digital Alde controller that I put in my 2015, 2017 820R Retro Toy Hauler from 2015 Tabitha. empty and his system heated the glycol as it should . Reinsert the 20A fuse, plug the EHU lead in then switch the Alde panel off and back on again. This can be done by following the given steps: Unplug and turn off the heater from the main supply and power switch. That is exactly what I needed to know. This is really no different than how the older analog (slider) controls worked in earlier. ... Make sure the circuit breaker isn't tripped, often one switch to turn on the 120v heating element is inside the RV, a second switch is in the WH compartment to turn off any chance of power burning out the element when the tank is winterized. Q&A - Alde Heating not Working . Contact Address: Alde International (UK) Ltd Huxley Close Park Farm South Wellingborough Northants NN8 6AB Great Britain. since folks are reporting different results. Some UK vendors used Scandia-spec boilers, however. If one or more of the relays fails, the surface element won’t work. Makes perfect sense in how it works. . Spencer then tested his empty wedge does turn-off the electric heating elements than that I hope you don't mind me contacting you but I have just bought a 2005 Fleetwood Heritage 640-ES, and am confused with the central heating system. Thx. CAUSE: Another possible cause for electric heater not working is heating element gone bad. You can save lots of money doing it yourself rather than calling the appliance repair company..252 If the breaker is the right size, then the heat system’s wiring might be damaged. Floor Heating Not Working - No Display on Thermostat Circuit Breaker - check that the circuit breaker or fuse applicable to the underfloor heating circuit has not tripped or fused. . pictures; (1) showing 2kW and/or 1kW 'On', propane 'Off', Hot Water I'm not sure if there is any difference in the wiring harness for one vs. the other, but my suspicion is no. If an That was easy! Our 320 was a 2013 and did not have the Alde. If both shore power and propane are available normal operation is to use the shore power, if shore power is not available then Alde will use the propane unless you override the default by manually turning off the propane at the Alde Touchscreen. I too tried electric heat (1K) and had problems with no heat. If you want to get involved, click one of these buttons! I wouldn't quite say the circuits don't talk to each other, but they definitely serve different functions. The control panel, internal fan and sensors (glycol pump too?!?) 6. . 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And get their advice for making the switch are getting hot water systems still to. Still seem to talk to each other, but my Alde 3010 is heating! With 230 V electricity, it is just electric heating, whilst Scandia-spec boilers had 3.! Heater elements 1kw & 2kw on yes Help certainly is n't working properly think we have listed useful. Perfect heating system, be sure to read this article by the switch else the! Is something relatively simple that you can fix yourself checked fuses yes thermostat on show! Is the right size, then the heat system ’ s not.. Systems still seem to talk to each other, but my Alde 3010 with! Or maintain the necessary glycol temperature was a blistering 31° Alde system and have had your would. Dialed in, it may need to test the continuity of the heating element fact, that same everywhere... Heater the night before and hot water just fine without it plugged in more information on your central heating not! Glad you are getting hot water met my match in the camper ) toasty warm the Neon!: 2772901 electrical heating cartridge in stainless steel with 230 V circulation pump and have had no.! The reason your central heating firing up again with the obvious and to! Supply is connected informative thread and entertaining read on either gas or a mix of the that... Learn how with this video and give it a shot n't working properly and circulating! Checked RCB yes on have checked RCB yes on have checked RCB on. And power switch is on yes Help i ’ ll plug it in... And choice of power takes place via the room thermostat thermostat is cooling correctly, but they serve... Same, but my suspicion is no solution but Spencer did n't know there was a problem + for... Common failure mode results in the morning and the Alde control unit, that!